Reference

How 22betapp Handles Your Personal Information

This Privacy Policy sets out exactly what data 22betapp collects when you open an account, make deposits via JazzCash, Easypaisa or Raast, and use our mobile platform — and what we do with it.

Account data protectedJazzCash & Easypaisa payment data handled securelyRaast withdrawal records kept confidentialYour access rights explained clearlyContact path for data requests included
22betapp How 22betapp Handles Your Personal Information
DATA REQUEST CONTACT

How to Reach Us About Your Privacy

If you have a question about your personal data — what we hold, how it is used, or how to request a correction or deletion — you can reach our support team directly. We aim to respond to all data-related queries within a reasonable timeframe. For account-specific requests, have your registered mobile number or JazzCash wallet reference ready so we can locate your record quickly.

Team online

Live Chat

Open the chat widget from any page on 22betapp and select the account or privacy topic — a support agent will pick it up and help you with your data query.

Email Support

Send your data request or privacy concern to our support email address. Include your registered contact number or Easypaisa wallet reference so we can match your account.

Account Help Centre

The Help Centre on 22betapp covers account data settings, session history and how to clear stored device tokens — check there first for self-service answers.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Our approach to data handling is built around four practical commitments: secure storage, minimal collection, clear retention limits and a straightforward path for you to request changes. Every piece of data we hold serves a specific purpose — account verification, payment processing or fraud prevention — and we do not retain it beyond that purpose.

Encrypted Storage

Account credentials and payment identifiers — including your JazzCash number and Raast references — are stored using encryption. Access is restricted to authorised system processes only.

Cookie Control

We use session cookies to keep you logged in across your mobile browser visits. You can delete these at any time through your browser settings without affecting your account balance.

Retention Limits

We retain account and transaction data for as long as your account is active and as required by applicable rules. Once those conditions no longer apply, data is scheduled for deletion.

Your Right to Request

You can ask us what data we hold on your account, request a correction, or ask us to delete data that is no longer necessary. Contact support via live chat or email with your registered number.

Privacy Questions We Get Asked Most

These are the questions we see most often from account holders in Pakistan about how their data is handled on 22betapp. If your question is not here, use live chat or email to get a direct answer.

We collect your name, mobile number, and the payment identifier you use — such as your JazzCash or Easypaisa number. We also log device and session data when you access your account.

Payment data is shared only with the processor handling your transaction — strictly what is needed to complete the deposit or Raast withdrawal. We do not sell or share it for marketing purposes.

Contact our support team via live chat on 22betapp or by email. Include your registered mobile number so we can locate your account record and respond to your request.

Yes. You can request deletion of data that is no longer necessary. We will process the request in line with applicable rules — some transaction records may need to be kept for a defined period.

We keep data for as long as your account is active and as required by applicable regulations. Once those conditions are met, data is scheduled for deletion on a rolling basis.

We use session cookies to maintain your login state on mobile and browser. You can clear or block them through your browser settings at any time — this does not affect your account balance or wallet history.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.